Often yes, but it depends on your policy. Some insurers cover osteopathy in full, some cover a set amount, and some require an excess. You are always responsible for any shortfall that is not covered by your insurer.

To process your claim smoothly, we need the following before your first session:

• Your insurer name

• Your policy or membership number

• Your claim reference number

• Your authorisation code or treatment

• Approval code, if your insurer provides one

• Confirmation of the number of sessions approved, if applicable

Some policies also require a GP referral. If your insurer asks for one, you will need to provide it before we can proceed under insurance.

Yes. All insurance bookings require a booking deposit to secure your appointment.

Your deposit will be refunded once the treatment cost has been paid by your insurance provider.

If your insurer does not pay, or only partially pays, you remain responsible for the outstanding balance.

Before booking, contact your insurer and ask:

• Am I covered for osteopathy at this clinic?
  Do I need a GP referral?

• Do I need an authorisation code?

• How many sessions are approved?

• Will you pay the clinic directly, or do I claim back?

Then send us your insurer details and approval information and we will take it from there.